What methods of payment do you accept?

We accept most major credit cards including Visa, Discover, Mastercard, and American Express.

What is your Shipping Policy? 

All orders are shipped via UPS ground unless otherwise requested. 

At this time, we only ship to the Contiguous United States.

Monday thru Friday
9:00 AM - 5:00 PM EST

support@backcountrywarehouse.com

Order Total  Shipping Rate

$00.01 - $300.00                 $10.00
$300.01 +                                FREE

When will I receive my products?

It takes approximately 7-10 business days for delivery.

What do I do if I have problems with my order?

If you have problems with your order please contact us immediately.  We can help you get your questions and concerns resolved quickly.

Is your site secure?

Yes. Our site is hosted on secure servers and the checkout process is encrypted for your protection.

What if I'm looking for an item that you don't currently carry?

Due to our ever expanding product line an item we carry may not yet be featured. If you can't find the item you are looking for please contact us with the product name and description and we will do what we can to help.

How can I get in touch with you if I have a question?

Please see the Contact Us page for information on how to contact us.